Privacy Policy
Introduction
This document sets out the privacy policy of Milla Brown Studio ABN 16 655 389 138 (referred to in this privacy policy as ‘we’, ‘us’, or ‘our’).
The Privacy Act 1988 (Cth) (Privacy Act) requires entities bound by the Australian Privacy Principles to have a privacy policy. We take our privacy obligations seriously and we’ve created this privacy policy to explain how we store, maintain, use, and disclose personal information.
By providing personal information (including sensitive information) to us, you consent to our storage, maintenance, use, and disclosure of personal information in accordance with this privacy policy.
We may change this privacy policy from time to time by posting an updated copy on our website, and we encourage you to check our website regularly to ensure that you are aware of our most current privacy policy.
Types of Personal Information We Collect
The personal information we collect may include the following:
Name
Mailing or street address
Email address
Social media information
Telephone number and other contact details
Age
Date of birth
Credit card or other payment information
Sensitive information (such as health information) as set out below
Information about your business or personal circumstances
Information in connection with client surveys, questionnaires, and promotions
Your device identity and type, IP address, geo-location information, page view statistics, advertising data, and standard web log information
Information about third parties
Any other information provided by you to us via our website or our online presence, or otherwise required by us or provided by you
How Personal Information is Collected
We will collect your personal information in a lawful and fair way. We will only collect your personal information where you have consented to it, or otherwise in accordance with the law.
How We Collect Information From You
We may collect personal information when you:
Contact us through our website
Receive goods or services from us
Submit any of our online inquiry forms
Communicate with us via email, telephone, SMS, social applications (such as Instagram or Facebook), or otherwise
Interact with our website, social applications, services, content, and advertising
Invest in our business or inquire about a potential purchase in our business
How We Collect Information From Third Parties
Where possible, we collect your personal information directly from you. However, there may be occasions when we collect personal information (including sensitive information) about you from someone else.
How You Provide Information for Someone Else
If you are providing personal and/or sensitive information on behalf of someone else, you must have their consent to do so.
If you are providing information on behalf of someone under the age of 18 (a Minor), you must be their parent or legal guardian and provide consent on their behalf.
How We Collect Information From Cookies
We may collect personal information when you use or access our website or our social media pages through web analytics tools, ‘cookies,’ or other similar tracking technologies.
If you do not wish information to be stored as a cookie, you can disable cookies in your web browser.
Use of Your Personal Information
We collect and use personal information for the following primary purposes:
To provide goods, services, or information to you
For record-keeping and administrative purposes
To provide information to our contractors, employees, consultants, agents, or other third parties for service delivery
To improve and optimize our services and customer experience
To comply with legal obligations
To send you administrative messages, reminders, notices, updates, and security alerts
To consider applications for employment
We may also use your personal information for:
Closely related secondary purposes
Any other purpose permitted or required under privacy laws
How We Disclose Your Personal Information
We respect your privacy and will take reasonable steps to keep your personal information confidential. We may disclose your personal information to:
Our professional advisors such as lawyers, accountants, and auditors
Our related entities
Any third parties you have consented to
Third-party contractors such as cloud service providers, IT professionals, and marketing agencies
We will not disclose your personal information unless:
You have consented to the disclosure
Required under a subpoena, court order, or mandatory reporting requirement
Necessary to prevent a serious threat to life, health, or safety
It is required for legal claims or other lawful purposes
Storage of Your Personal Information
All personal information we collect is stored on servers located in Australia. However, cloud service providers may operate overseas disaster recovery sites or have personnel overseas who may access personal information to assist us.
Sensitive Information
We may collect sensitive information about you while providing our goods and services. This includes health information and any other sensitive data provided by you or a third party.
Your sensitive information will only be used for:
Providing our services
Complying with legal obligations
Sending updates, reminders, and security alerts
You may withdraw consent at any time by contacting us.
Marketing
We may send you marketing communications in compliance with the Spam Act 2003 (Cth). You can opt out at any time by using the unsubscribe link in our emails or contacting us directly.
Security
We take reasonable steps to ensure your personal information is secure, but we cannot guarantee absolute security.
Links
Our website may contain links to other websites. We are not responsible for their privacy practices and suggest you review their privacy policies before use.
Requesting Access or Correcting Your Personal Information
If you wish to request access to or correction of your personal information, please contact us. We will process your request within a reasonable timeframe.
Complaints
If you wish to complain about how we handle your personal information, please contact us. We will investigate and respond within a reasonable timeframe.
Contact Us
For further information about our privacy policy, or to request access, correction, or lodge a complaint, please contact us:
Name: Milla Brown Studio
Email: hello@millabrownstudio.com
Our privacy policy was last updated on 14/03/2025.